Manager exceptions
Interpreted exceptions grouped by horizon with context loaded on each card.
Do not send this invoice yet. Acme has an unresolved complaint and is missing final photos.
Sending now increases dispute risk. $1,240 invoice exposed.
Confidence: high. 1 open complaint and 0 of 3 required after-photos on file.
If ignored: likely dispute, payment delayed 2 to 4 weeks.
Customer
Acme Property Group
Issue 214 (broken soap dispenser) fix SLA breaches in 2h 10m. Customer-facing clinic.
SLA miss plus a clinic-facing complaint on a flagship account.
Confidence: high. Opened 45h 50m ago against a 48h SLA.
If ignored: SLA breach logged, customer escalation likely.
Customer
Northgate Medical Group
Northgate is checklist-complete but missing the required after-photo. Proof gap blocks invoicing.
Blocks a $980 invoice until the photo lands.
Customer
Northgate Medical Group
This job is projected to lose $740. Customer requested hallway work not in scope.
Projected loss $740 on a $2,100 job.
Customer
Riverline Holdings
3 invoices threaten Friday payroll if not collected.
$4,310 outstanding, payroll due Friday.
Customer
3 accounts
Tomorrow's 6 AM Acme route has no assigned crew lead.
Risk of a late start at a key account.
Customer
Acme Property Group
West restroom failed twice this week, same supply issue.
A third failure risks customer trust on a recurring contract.
Customer
Northwind Logistics
Floor scrubber flagged low battery health on the last 2 visits.
Risk of a mid-shift failure that stalls the route.
Customer
Acme Property Group